Data Deletion

You can ask Techvoras IT Solution to delete the personal data we hold about you, including data held through the Techvoras Messaging Platform (msg.techvoras.com). This page explains what we hold, how to remove our access yourself, and how to send us a deletion request.

What we may hold

• Your account details: name, email address and login.
• Your organisation, team members, API keys (stored only as a one-way hash) and plan.
• If you connected WhatsApp: the WhatsApp Business Account and phone number IDs, display name and number, and the access token Meta issued to us (stored encrypted), plus your message templates.
• Message logs: the recipient or sender number, message type and text, status and timestamps, for messages sent or received through the Platform.
• Wallet and payment records: balance, charges and top-ups.
• Messages you sent us through our contact form.

Option 1: remove our access yourself

1. In the dashboard: sign in at msg.techvoras.com, open WhatsApp → Numbers and choose Disconnect on the number. This deletes the stored access token and the connection to that number.
2. In Facebook: go to Settings & privacy → Settings → Business integrations (or Apps and websites), find Techvoras, and choose Remove. Removing the app revokes the permissions you granted. You can also remove it from your business in Meta Business Settings.

These steps stop Techvoras from sending or receiving WhatsApp messages for you. To have the data we already hold deleted, send a request below.

Option 2: ask us to delete your data

Send the request below from the email address on your account (or email techvorasitsolution@gmail.com with the subject "Data deletion request"). We may ask you to confirm your identity first so nobody else can delete your data.

• We aim to complete verified requests within 30 days and will confirm by email when done.
• We delete or anonymise your account, WhatsApp connection and tokens, message content and templates.
• We may keep payment and invoice records for as long as tax, accounting or other laws require, and limited records needed to prevent fraud or settle disputes. These are not used for anything else.
• Copies held by Meta or SMS operators are governed by their own policies; use the controls in your WhatsApp or Facebook settings to manage those.

More information

See our Privacy Policy and Terms of Service, or contact us.